Archive for the ‘Customer Service’ Category

Six Scary Social Media Tips for Your Business

Friday, October 31st, 2008

scaryAs you have noticed it has been a while since there has been some activity on this site, which is because I have been on the run quite a bit lately. I apologize and if you would like to see more topics discussed please feel free to email me. Anyway, lately I have been running numerous consulting jobs and helping certain companies learn how to utilize social media. This helped spur a pumpkin patch of ideas on what you as a business can do to help promote your business over the Internet. Here are some of my ideas and I would enjoy hearing some of your thoughts on how to market your business. (more…)

Every Little Detail Counts, Including Your Bathroom

Monday, August 4th, 2008

Customer ServiceNot to long ago I was wondering around a few restaurants while my car was getting some work when I noticed something about the way corporate businesses are ran in this day and age. They miss out on the minor details, which means if you remember details people will notice. Details all the way down to how your bathroom looks and even the way you open the door. If you show any kind of sincereness to your customers you are already one step ahead of the game, but what details do you need to remember to please your customers? All of them! But here’s a few ideas for you to think about:

First idea, clean your workplace. If you care about your store so will other people. “Cleanliness is next to godliness!” Too many times I have walked into shops that have dusty counters and dusty items. If your items are dusty what does that tell your customer? It means no one is buying your product, which signals to everyone else that this is not a product worth buying. (more…)

Going Old School with Customers

Wednesday, February 27th, 2008

Do you remember the days of classic cars, the milk man, and going to a full service gas station? Remember when you went to the grocery store and the clerk knew your name or going to the bank to catch up on gossip? What happen to these times? Technology is what has happened. Although many things have become easier to do and more cost efficient something has been lost in the process. The answer, personality.

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A Bright Idea From Your Customer?

Sunday, February 24th, 2008

 

As a small business owner or a person trying to get a business off the ground should always remember that the customer always comes first. Keeping this in mind why not take suggestions from your customers? Every idea for your business doesn’t need to come from you and you alone. A lot of customers also have experience in business and be able to share many words of wisdom. Not only may they have some words of wisdom they maybe able to broaden the scope of your market. 

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